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Art Prizes support page

For questions or to report issues with the ios Art Prizes app please email support[at]art-prizes.com or call +61 412 477 556 or+61 3 95875565.

It is worth noting that a brief explanation is displayed the first time you access an option from the menu bar. But, every time from then, the menu option is active. For example, after installing you might click on the Favourites icon. When you click on it the message it is dismissed. The next time you click on the Favourites icon the prize is added and a message confirms this.

1. Sign-in: login using your favourite social media credentials or your current credentials for the Art Prizes website. Check the Remember me so that you don't have to re-enter your cedentials again.

2. Splash Page: while we load the most recent art prizes check out our sponsors.

3. The Home Screen: This screen lists all the current prizes for the next 6 months.
The Premium prizes are listed in the top half of the screen. These are prizes that have paid to be featured. A red star shows this prize is on your watchlist. .

4. Search for a prize: Or you can search for any prize listed in art prizes by using the search field - just start typing and a list of matching prizes is displayed

5. Display the Prize: Tap a prize to display details. When a prize is displayed you are able to do any of the following: hide it, place it on your watchlist, share the prize details with a friend via sms or view its location on your map.

6. Share a Prize's details via sms: By clicking on the message icon you can share any of the prize details with your friends, using sms. Just select your friend's number and hit send.

7. Add a prize to your watchlist: Click on the Star icon at the top of the screen to add a prize to your favourites. In this example you can see there are two prizes in the watchlist. When you add a prize to the watchlist the closing date (less one day) is added to your calendar.

8. Main Menu: To accesss any screen select the menu icon. The Main Menu screen displays.

9. Remove an item from the watchlist or hidden list: Go to the main menu and tap on the item you want to edit - this is either the Watchlist or the Hidden List. Once the list displays, swipe the item and the Delete button displays. You know what to do next.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails

Emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. You can easily unsubscribe from emails after receiving the first email. After registration you will receive one email after which you can unsubscribe. However, if you request your password that will send the password by email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Absolutely no personally identifiable visitor information will be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 20th November 2012

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.art-prizes.com.au
martin [at] art-prizes.com